REFERENCE LIST tl_files/modern_orange/MC/MC.jpg DIALOGUE SERVICES

Our customers rely on the fact that we combine volume with complex procedures, always in cooperation with our partners for implementation.

In the Call Centre

tl_files/modern_orange/MC/Pfeil_B.png we provide an automotive manufacturer with 26 inbound hotlines, which handle more than 200,000 calls per year
tl_files/modern_orange/MC/Pfeil_B.png we yearly execute 20 outbound-projects with 300,000 calls  for an automotive customer
tl_files/modern_orange/MC/Pfeil_B.png we design 7 inbound-campaigns with more than 1 m callers per year for a financial service provider
tl_files/modern_orange/MC/Pfeil_B.png we edit nearly 500,000 documents for a telecommunication company per year

In Data management

tl_files/modern_orange/MC/Pfeil_B.png we administer for example for an automotive manufacturer 2.5 m data (investigated external addresses from a campaign)
tl_files/modern_orange/MC/Pfeil_B.png we provide more than 30 customer and potential customer profile analysis out of more than 3 m data

In mailing and production

tl_files/modern_orange/MC/Pfeil_B.png we design and produce for example 200 mailings with a total circulation of 2.5 m for an automotive manufacturer
tl_files/modern_orange/MC/Pfeil_B.png we produce and distribute loyalty cards to new customers of the automotive manufacturers

The capacity of our cooperation partners

tl_files/modern_orange/MC/Pfeil_B.png enables us for example to print 1.3 m letters per day
tl_files/modern_orange/MC/Pfeil_B.png daily shipment of 360,000 complete mailings DIN
tl_files/modern_orange/MC/Pfeil_B.png Provision of 5,000 storing positions for euro-pallets
tl_files/modern_orange/MC/Pfeil_B.png Possibility of online stock management with permanently callable order status as well as
tl_files/modern_orange/MC/Pfeil_B.png individual dispatch handling of catalogues, e-commerce, customer-clubs, teleshopping etc.